About Us
With over 50 years of success and a prestigious Investors in People – Gold accreditation, Apex Fire Ltd. fosters a collaborative and dynamic environment where innovation thrives.
Since 1973, Apex Fire Ltd. has been trusted name in fire safety, proudly part of the Moyne Roberts Group-one of Europe’s leading manufacturers of portable fire extinguishers and hose reels. Our long-standing experience, combined with the expertise of our parent group, ensures that you receive top-notch service here in Ireland.
Our growing number of satisfied customers already benefits from our commitment to excellence. Were excited to extend those benefits to you, as we continue to uphold our reputation for industry expertise, exceptional customer focus, and leadership in fire safety.
Apex Fire Ltd. is a frontline essential service provider, delivering fire safety goods, services, and training 24/7, 365 days a year. Our Academy of Training provides continuous professional development, offering industry leading training programs.
We are proud to be accredited Gold by Investors in People, an internationally recognised standard of excellence in people management.
All our products and services comply with Irish, European, and Global standards, with a strong focus on exceptional customer service.
Join Our Team – We’re Hiring Customer Relations Advisors (Credit Control)
We are expanding and currently looking to recruit a Customer Relations Advisor to join our Credit Control team.
- This is a fantastic opportunity to be part of Irelands market leader in fire protection, detection, and security.
- In this role, you will play a key part in ensuring compliance, driving business success, and enhancing customer satisfaction through operational excellence.
The Benefits of Joining Our Team
At Apex Fire Ltd, you’ll have the opportunity to be part of a fast-evolving, innovative industry that’s constantly adapting to new innovations and regulations. We offer a supportive and inclusive work environment that values collaboration and diversity, where every voice is heard and valued.
We prioritise your professional growth by providing ongoing development opportunities, including training, mentorship, and clear career progression pathways.
What We Offer
- Competitive salary depending on experience.
- Working Hours: Monday to Thursday 8am – 5pm, and Friday 8am – 3.30pm.
- Comprehensive benefits package focused on your well-being, including a welfare package for Health insurance, Pension and Life Assurance.
- Employee Assistance Program.
- Reward program.
- Additional holidays based on length of service (up to 8 extra days).
- Professional Growth & Development, with industry-leading training programs.
Your Role & Impact
As a Customer Relations Advisor within Credit Control, you will play a key role in our team, reporting directly to the Credit Control Manager. Your responsibilities will include:
- Ensure timely collection of outstanding debts through regular follow-ups.
- Resolve any issues or disputes related to invoices and payments.
- Monitor and investigate outstanding balances and follow up with customers.
- Negotiate payment terms and arrangements with customers.
- Address customer queries comprehensively, ensuring effective communication and fostering strong customer relationships.
The Ideal Candidate
- Previous experience in Credit Control is desirable but not essential.
- This is an entry level position, with full training and support provided.
- Strong Attention to detail, with the ability to explain complex information clearly and concisely.
- High level of professionalism, ensuring accurate and timely reporting.
- Exceptional interpersonal skills and a dedication to outstanding customer service.
- A proactive and positive mindset, thriving in a dynamic team environment.
- Strong CRM proficiency with experience in customer account management.
- Adaptable and able to make an immediate impact.
Join a company where innovation drives success, and your contributions truly make a difference. Together, we’re shaping the future of compliance and security in Ireland’s leading fire protection and detection company.
How to Apply
If you’re a confident communicator with a strong attention to detail and a passion for customer relations, we’d love to hear from you. Apply today and take the next step in your career with Apex Fire Ltd, Ireland’s leading fire protection, detection, and security company!
Vacancy Application
jane@apexfire.ie
Company:
Apex Fire
Location:
Cavan, HQ
Salary:
Competitive Salary (based on experience)
